Experience your own slice of Outer Banks “down time” – a salt cave is a quiet, peaceful environment. Comfortable chairs and soft music and no electronics! Customers can kick back and relax with peace of mind and serenity, enjoying the unique décor and mindful breathing. Step into the salt!
Phyllis K. Miller and Selina N. Martin have teamed up to bring this alternative wellness option to the Outer Banks. Phyllis went to her first salt cave in Santa Fe, New Mexico and was immediately a fan. Many people experience noticeable relief of respiratory issues and skin conditions after their first session in a salt cave. Phyllis felt that this was an opportunity to help others with a holistic approach to wellness – salt is all natural.
Both Phyllis and Selina are long-time residents of the Outer Banks and look forward to offering halotherapy to the local community and to the many visitors to our wonderful area.
Online & In Store Policies
Service Cancellation & Late Arrival Policy
Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee of up to 100% of the scheduled service price.
Late arrivals may result in a shortened session in order to accommodate other scheduled guests. The full service fee may still apply.
Outer Banks Salt Cave reserves the right to cancel or reschedule appointments due to unforeseen circumstances.
Wellness Services Disclaimer
Services offered at Outer Banks Salt Cave are intended to support relaxation, wellness, and overall wellbeing. Our treatments are not intended to diagnose, treat, cure, or prevent any medical condition.
Clients should consult with a licensed healthcare professional regarding any medical concerns prior to participating in treatments such as massage therapy, halotherapy, cryotherapy, or other wellness services.
By booking or participating in services, clients acknowledge that they are voluntarily receiving wellness services and assume responsibility for their health and wellbeing.
Gift Card & Package Policy
Gift cards and service packages purchased from Outer Banks Salt Cave are non-refundable and non-redeemable for cash, except where required by North Carolina law.
Gift cards may be used toward services or retail products unless otherwise specified.
Promotional packages, memberships, and discounted offers may carry additional restrictions or expiration dates as stated at the time of purchase.
Outer Banks Salt Cave is not responsible for lost or stolen gift cards.
- Return Policy
Retail items purchased through Outer Banks Salt Cave may be returned within 30 days of the original purchase date.
To be eligible for a return:
The item must be postmarked within 30 days of purchase
The item must be unused, unopened, and in new, resalable condition
The original packaging must be included
Buyer is responsible for return shipping costs, and a 5% restocking fee may apply.
Items that are opened, used, damaged, or showing signs of wear due to improper use, accidents, or normal wear will not be eligible for return or refund.
Refunds will be issued once the returned item has been received, inspected, and approved as being in new condition.
No returns will be accepted after 30 days from the original purchase date.
- Exchange Policy
If you are unsatisfied with a retail item purchased from our shop, exchanges may be made within 30 days of the original purchase date.
To qualify for an exchange:
The item must be postmarked within 30 days of purchase
The item must be unused, unopened, and in new, resalable condition
Buyer is responsible for return shipping costs, and a flat rate shipping fee of $8.99 will apply to the replacement item.
Exchanges will not be accepted after 30 days from the purchase date.
- Shipping Policy
Retail orders placed through our website are shipped within five (5) business days after the order is received and processed.
Orders are shipped via USPS or UPS depending on the destination and shipping requirements.
A flat rate shipping fee of $8.99 applies to online retail orders. Shipping fees are non-refundable.
Outer Banks Salt Cave is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.
Website Terms of Use
- Acceptance of Terms
By accessing or using the website of Outer Banks Salt Cave (https://outerbankssaltcave.com), you agree to comply with and be bound by these Terms of Use and all applicable laws and regulations.
If you do not agree with these terms, you should not use this website. All materials on this website are protected by applicable copyright, trademark, and intellectual property laws.
- Limited Use License
Permission is granted to temporarily download one copy of materials from this website for personal, non-commercial viewing only.
Under this license you may not:
Modify or copy the materials
Use the materials for commercial purposes
Attempt to reverse engineer or decompile website software
Remove copyright or proprietary notices
Transfer materials to another person
Violation of these restrictions may result in termination of this license.
- Disclaimer
The materials on the Outer Banks Salt Cave website are provided “as is.”
Outer Banks Salt Cave makes no warranties, expressed or implied, including merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
- Limitation of Liability
In no event shall Outer Banks Salt Cave, its owners, employees, or suppliers be liable for damages arising from the use or inability to use the materials or services provided through this website. - Accuracy of Website Content
Information appearing on the Outer Banks Salt Cave website may contain technical, typographical, or photographic errors.
Outer Banks Salt Cave may update or modify website content at any time without prior notice.
- External Links
This website may contain links to external websites for convenience. Outer Banks Salt Cave is not responsible for the content or policies of third-party websites. - Modifications to Terms
Outer Banks Salt Cave reserves the right to revise these Terms of Use at any time without prior notice. - Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of North Carolina.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.
Privacy Policy
Outer Banks Salt Cave (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.
This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We may collect personal information when you:
Book spa services or wellness sessions
Register for classes, workshops, or events
Purchase gift cards or retail products
Subscribe to our newsletter or promotional emails
Contact us through our website, phone, or email
Personal information may include:
Name
Email address
Phone number
Mailing address
Appointment details
Billing information necessary to process payments
We only collect information necessary to provide our services and improve the guest experience.
How We Use Your Information
Information collected may be used to:
Schedule and manage appointments
Process purchases and payments
Send appointment confirmations and reminders
Respond to questions or customer service requests
Provide updates on services, promotions, classes, and events
Improve our website and services
Outer Banks Salt Cave does not sell, trade, or rent personal information to third parties.
Payment Security
Payments for services or products may be processed through secure third-party payment providers.
Outer Banks Salt Cave does not store full credit card numbers on our website servers. Payment processors maintain their own privacy and security policies.
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance the user experience.
Cookies help us:
Understand how visitors use our website
Improve website performance
Provide relevant information about our services
We may use tools such as Google Analytics to collect anonymous information about website usage.
You may disable cookies through your browser settings.
Email Communications
If you provide your email address when booking services or subscribing to our mailing list, we may send:
appointment confirmations and reminders
wellness updates
promotions or special offers
information about upcoming classes and events
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Third-Party Services
Our website may link to third-party services such as booking platforms, payment providers, or social media sites.
Outer Banks Salt Cave is not responsible for the privacy practices of these external websites.
Data Security
We take reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
request access to personal information we hold about you
request corrections to inaccurate information
request deletion of certain personal information
To make a request regarding your personal data, please contact us using the information below.
Changes to This Policy
Outer Banks Salt Cave may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
Outer Banks Salt Cave
PO Box 1003
Kitty Hawk, NC 27949
Phone: 252-715-1637